Our customer
Support

To provide extreme reliable high end mobility of our mobility solutions during the operational phase, our support department provides a wide range of services. Our focus is on system availability to minimize down time and maximize operational readiness. Supported by training and education.

Service & maintenance

We manage and coordinate the maintenance and servicing of our products throughout their life cycle. For example we provide spare parts for maintenance, which is carried out globally, often in close collaboration with our trusted local partners. Our primary focus is to ensure seamless support for our customers’ operations.

Support

Our support department offers comprehensive services to ensure your vehicles remain up to date, provides valuable information on fleet management, configuration details, and supports various types of maintenance.

Training programs

We offer customized driver/operator and maintenance training courses tailored to specific user requirements. These courses can be conducted at our facilities or on-site at your location. Our training programs are designed to meet your requirements, ensuring the appropriate level of knowledge is delivered directly to your teams or through our 'Train the Trainer' packages.

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DEFENTURE'S QUALITY STANDARDS

Defenture is a process driven organisation with a ISO 9001-2015 and AQAP 2110 certification. International standards (NEN, DIN, ISO, STANAG, AECTP etc.) are common and embedded in the used processes.

AQAP 2110
AQAP 2110
ISO 9001